Gail was really excellent at every stage of the process. She is appropriately persistent and resilient, always thinking positively and finding actual solutions. From getting us going, connecting with the HOA, arranging for staging, helping us change floors, minor repairs, inspections, etc, she handled it all. We had an unusual path to a sale this time (after buying and selling many properties in each of the U.S. time zones over the past 20+ years), and two times we fell out of contract for unusual buyer reasons. Gail was very supportive and handled everything smoothly. Gail is easy to work with, diplomatic, and "client always comes first". She held many open houses, did clever marketing, and took care of all the details during the listing period (plants, moving to stage in or out, escrows, etc). We are both working professionals, so not easy to catch us, she managed around our schedules too. You will have a true professional, a diplomat, a negotiator, and a lady as your partner if you choose her - we will do so next time as well.